FRONTLENS SYSTEM CARE

Ongoing support. Proactive care.
Built for the long run.

System Care is an ongoing support service that keeps your Website System stable, secure, and evolving with confidence. We maintain, monitor, and improve your system so you can focus on growing your business.

Proactivity Maintenance
Continuous Monitoring
Expert Support
Standards-Driven Quality

WHAT’S INCLUDED

1. Priority Support

Receive priority handling for support requests, technical questions, and System Care inquiries.

2. Technical Maintenance

Frontlens may access and maintain supported repositories to address eligible issues and ensure system stability.

3. Managed Development Environment

Frontlens maintains a dedicated development environment for testing, validating, and reviewing approved changes.

4. Repository Collaboration

Approved updates, improvements, and maintenance tasks can be implemented and deployed to supported repositories when authorized by you.

5. System Health Reviews

Receive periodic reviews that identify technical issues, structural concerns, opportunities for improvement, and recommendations for maintaining a healthy Website System.

6. Compatibility Monitoring

Frontlens monitors compatibility considerations and provides guidance regarding supported technologies, integrations, and future system updates.

7. Frontlens Standards Audits

Frontlens evaluates your Website System against Frontlens Design Standards, usability principles, structure, and performance. You’ll receive mockups or illustrations for review and approval before implementation.

RECOMMENDED

System Care

STARTING AT
$
99
/month

Everything you need to keep your Website System running at its best.

Priority Support
Technical Maintenance
Managed Development Environment
Repository Collaboration
System Health Reviews
Compatibility Monitoring
Frontlens Standards Audits
Request System Care
Cancel anytime.
IMPORTANT NOTES
System Care supports Website Systems maintained through Frontlens-approved workflows.
Issues from third-party changes, integrations, or code modifications are not included under System Care. A Custom Request may be submitted for investigation or remediation.
All proposed design, functionality, or implementation changes require your review and approval before deployment.

WHO SYSTEM CARE IS FOR

System Care is ideal for businesses that want ongoing involvement from Frontlens after launch. It is perfect for organizations that value technical oversight, maintenance, repository collaboration, periodic audits, and long-term guidance from the team responsible for the system.

FREQUENTLY ASKED QUESTIONS
Do I need a Frontlens Website System before purchasing System Care?
Does System Care include custom development?
Can I cancel at any time?
Will Frontlens make changes without my approval?
Do I need System Care to receive future extensions?
We're here to help your Website System stay healthy, secure, and ready for the future.
Let's keep it performing at its best.