FRONTLENS LLC

Frontlens LLC – Privacy Policy

Last Updated: June 2026

1. Introduction

Frontlens LLC ("Frontlens") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information collected through our website, products, and services.

2. Information We Collect

Information You Provide

We may collect information including:

  • Name
  • Email address
  • Company name
  • Website URL
  • Project information
  • Support requests
  • Custom Request submissions
  • Early Access submissions

Purchase Information

When you purchase a Website System or subscribe to System Care, we may collect:

  • Billing information
  • Purchase history
  • Transaction information

Frontlens does not store complete payment card information.

3. How We Use Information

Service Delivery

We use information to:

  • Deliver Website Systems
  • Process Custom Requests
  • Provide System Care services
  • Provide customer support

Communication

We may use information to:

  • Respond to inquiries
  • Send confirmations
  • Deliver files
  • Provide service-related updates

Business Operations

We may use information to:

  • Improve services
  • Maintain records
  • Prevent fraud
  • Analyze website performance

4. Payment Processing

Payments are processed through Stripe.

Frontlens does not store full payment card information. Payment information is handled according to Stripe's policies and security standards.

5. Third-Party Services

Frontlens may use third-party providers including:

  • Webflow
  • Stripe
  • Airtable
  • Zapier
  • Amazon Web Services (AWS)
  • Google services including Gmail

These providers may process information on behalf of Frontlens for service delivery and business operations.

6. Cookies & Analytics

Frontlens may collect technical information such as:

  • Browser type
  • Device information
  • Pages visited
  • Website usage information

This information may be used to improve website functionality and user experience.

7. File Uploads & Project Materials

Third-Party Providers

Customers may voluntarily submit:

  • Images
  • Documents
  • Design assets
  • Website content
  • Project materials

These materials are used solely for providing requested services.

8. Data Sharing

Frontlens does not sell personal information.

Information may be shared:

  • With service providers assisting Frontlens
  • When required by law
  • When necessary to provide requested services

9. Data Retention

Frontlens may retain information for as long as reasonably necessary to:

  • Maintain records
  • Provide support
  • Meet legal obligations
  • Resolve disputes

10. Data Security

Frontlens implements reasonable safeguards including:

  • Secure third-party platforms
  • Access controls
  • Password-protected systems
  • Secure payment processing

No method of transmission or storage can be guaranteed to be completely secure.

11. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of information
  • Request a copy of your information

Requests may be submitted through the contact information below.

12. Marketing Communications

Users who join Early Access programs, newsletters, or other communications may receive:

  • Product updates
  • Launch announcements
  • Service information

Recipients may unsubscribe at any time.

13. Children's Privacy

Frontlens services are not directed to children under the age of 13.

Frontlens does not knowingly collect personal information from children under 13.

14. International Visitors

Information may be processed and stored in the United States regardless of where visitors access the website.

15. Changes to This Privacy Policy

Frontlens may update this Privacy Policy from time to time.

Updated versions become effective when published on the Frontlens website.

18. Contact Information

Frontlens LLC

Website: https://www.frontlens.ai

Email: contact@frontlens.ai